Easily manage customer inquiries and automate your service booking process
Save time and increase your team's productivity by using AI to answer repetitive customer questions and streamline your workflow.
Features
Automated quotation
Instantly provide customers with accurate quotes via SMS using AI-driven automation, making the quoting process fast and effortless.
Automated scheduling
Easily schedule home service appointments with AI-based systems that coordinate availability, reducing time spent on back-and-forth scheduling.
Automated leads generation
Capture and nurture leads from SMS and other channels using AI to prioritize and follow up for maximum conversion rates.
Frequently asked questions
Automatically respond to common customer questions 24/7, helping customers find quick answers about services, pricing, and availability.
Customer communication
Capture customer requests through SMS and seamlessly route them to your team for fast, efficient service delivery and follow-up.
Mobile app
Manage service requests on the go with a mobile app that provides real-time notifications and updates to your team, improving responsiveness.
Client manager
Automatically assign service requests to available team members using AI, ensuring an even workload and timely service for every customer.
Marketing tools
Integrate your marketing efforts with AI automation to streamline booking confirmations, customer follow-ups, and data entry tasks.
Team
$99 USDper month
- Up to 4 team members
- Up to 200 conversations / mo
Features
- Two-way SMS
- WhatsApp integration
- Instagram integration
- Facebook integration
- Web chat integration
- Capture leads information
- Answer frequent questions
- Automated scheduling
- Mobile app
- Client manager
- Customer communication
Scale
$249 USDper month
- Up to 10 team members
- Up to 500 conversations / mo
Features
- Two-way SMS
- WhatsApp integration
- Instagram integration
- Facebook integration
- Web chat integration
- Capture leads information
- Answer frequent questions
- Automated scheduling
- Mobile app
- Client manager
- Customer communication
- Marketing tools
- Reports
- Integrations
- API access
Frequently Asked Questions
What benefits does Optiwe offer for home services?
-Optiwe helps home service providers streamline customer communication and booking processes across WhatsApp, Instagram, Facebook, and your website. You can automate responses, manage leads, and run marketing campaigns—all from one platform. Learn more about how Optiwe compares with other solutions on our blog.
Can I use Optiwe to manage service requests via WhatsApp?
-Yes, Optiwe allows you to manage all service inquiries from WhatsApp in a centralized, organized way. Your team can collaborate in real-time, track customer interactions, and improve service delivery.
Can I use Optiwe to provide customer support?
-Optiwe's shared inbox allows your team to manage customer inquiries from various channels like WhatsApp, Facebook, Instagram, and Web Chat in one place. Your customer service team can work collaboratively and quickly respond to inquiries.
Can Optiwe be used on multiple devices?
-Yes, your service team can access Optiwe on their phones or computers, allowing them to manage inquiries from a single WhatsApp Business line while keeping personal WhatsApp accounts separate.
Can Optiwe be used on multiple devices?
-Optiwe centralizes and monitors all conversations, storing customer data securely. You can track leads, follow up with customers, and organize service requests efficiently.